OUR COLLECTION
POINT
IN DUBLIN
Unit 2 Block 613, Jordanstown Road, Greenogue Business Park, Rathcoole, Co.Dublin, D24 YR71
FREQUENTLY ASKED QUESTIONS
We understand your concern about receiving the product as depicted in the picture. Please note that some of our products are hand-made or sourced from natural materials.
This means that they may be subject to natural fluctuations, resulting in slight deviations from the specified dimensions in terms of shape, color, size, width, length, and diameter.
However, we assure you that we make every effort to maintain the quality and consistency of our products. If you have any questions or need further clarification, please feel free to reach out to our customer support team. We're here to assist you and ensure your satisfaction with your purchase.
You can easily view your sales receipt by logging into your account on our website and navigating to the 'Order History' section. There, you'll find a list of your past orders, and you can click on any specific order to view and print your sales receipt. If you have any trouble finding or accessing your receipt, please don't hesitate to contact our customer support team, and we'll be happy to assist you further.
We're constantly working to restock items that are marked as 'out of stock.' While we can't provide an exact timeframe for when a specific item will be available again, we encourage you to sign up for notifications on the product page.
This way, you'll be alerted via email as soon as the item is back in stock. Additionally, feel free to reach out to our customer support team for any further assistance or inquiries regarding restocking. We appreciate your patience and understanding.
We offer shipping to the Republic of Ireland only at the moment. Deliveries are typically sent out as soon as the order is received. For deliveries within Ireland, it may take approximately 2-3 working days for your order to arrive.
During the checkout process, you'll be able to select your desired shipping address from the options available. If you have any specific questions or concerns regarding shipping to your location, please feel free to reach out to our customer support team for assistance. We're here to help ensure a smooth delivery process for your order.